REFERENCES

September 2026

SOCIAL WORK | PUBLIC POLICY | SERIOUS GAMES

Neenah,
Wisconsin

NAME:

Abby Peterson, BSW, MPPA*

TO: Epic

RE: Public Policy Analyst

As a personal and professional user of EPIC and MyChart software, the opportunity to integrate my work experience in healthcare, my academic pursuit of public policy, and my pet projects leveraging technology. The potential to take on this new role comes at an opportune time as I am currently transitioning back to Wisconsin from St. Louis. I largely spent my 8 years there working within a large multi-state healthcare network at an in-patient psychiatric facility thar includes an adolescent and geriatric unit, along with my home unit, the acute adult unit.

Along with mental healthcare, since earning my Bachelor of Social Work my other focus has been invested in housing and domestic violence. Most of my roles involved providing psychosocial support, leading skills trainings, coordinating case management, and collaborative problem-solving. With graduate school, I decided to study more mezzo and macro issues with a Masters in Public Policy and Administration.

My Bachelor of Social Work and Master of Public Policy and Administration coursework have deepened my understanding of the structural systems shaping houselessness, while my direct service with individuals experiencing mental illness, substance use, and domestic violence - particularly within supportive housing settings - grounds my work in a collaborative and client-centered approach. I am confident this combination of organizational insight and frontline experience would allow me to make a meaningful contribution to Cornerstone’s mission of empowering communities through housing.

I hope you will find my diverse but complementary skillsets strongly align with your search, and I believe my background and particular mix of interests could help us make meaningful contributions towards your mission to improve the human condition.

THANK YOU

REFERENCES

September 2026

SOCIAL WORK | PUBLIC POLICY | SERIOUS GAMES

Neenah,
Wisconsin

NAME:

Abby Peterson, BSW, MPPA*

EMAIL ME:

[email protected]

VISIT ME:

https://abbyp.me

TEXT ME:

804-477-5446

SUMMARY

Innovative systems-thinker and advocate integrating experiential learning and virtual community to inform policy and empower professionals.

WORK

ROLE:

Universal Code, Policy Playspace, Landmark Community Resources

ORG:

Universal Code, Policy Playspace, Landmark Community Resources

DATES:

START:

01/2021

LOC:

Virtual

Responsibilities

Designing Outreach Materials for Awareness Campaigns

Writing Messaging, Proposals, Blog Posts & Copy for Web Content, Developing the Branding and Graphics For Recruitment, Promotion, and Collaboration

Recruit & Lead Team to Develop Game for Advocates

Network with peers to negotiate partnerships and s

Build WordPress Websites With Programming and Plugins

Implement Customization Using HTML, CSS, and JavaScript, and Integrate Custom Post Types and Fields Populating With Dynamic Data

ROLE:

Hyland Behavioral Health at Mercy South Hospital

ORG:

Hyland Behavioral Health at Mercy South Hospital

DATES:

START:

12/2018

END:

02/2026

END:

LOC:

St. Louis,MO

Responsibilities

Facilitated Psycho-Social Education Activities

Promoted Experiential Learning Experiences With Groups Ranging from 1:1 up to over 10 people, leveraging concepts like collaborative story-telling in Role-Playing Games to explore practical competencies

Engaged with Patients Experiencing Acute Mental Illness and Psychosis

Monitor the Milieu and Build Rapport Using Therapeutic Communication and Verbal De-Escalation to Maintain Unit Safety, Documenting 15 Minute Rounds in EPIC

ROLE:

Good Neighbor Center

ORG:

Good Neighbor Center

DATES:

START:

07/2014

END:

06/2017

END:

LOC:

Tigard,OR

Responsibilities

Facilitated Community Meetings, Life Skills Trainings and Tenant Education Classes

Led Weekly LifeSkills and RentWell Classes for Current and Previous Shelter Residents to Learn Self-Sufficiency and Advocacy Education

Conducted Case Management for HUD Housing Programs

Coordinated with families applying, moving into, and enrolled in HUD’s Shelter Stabilization and Shelter Plus Care Housing Programs, Conducting Routine Home Visits, Community Meetings, and Mediating Communications with Property Management

ROLE:

ColumbiaCare Services

ORG:

ColumbiaCare Services

DATES:

START:

04/2014

END:

07/2017

END:

LOC:

Portland,OR

Responsibilities

Facilitated Psycho-Social Education Activities

Qualified Mental Health Associate For Adults with Severe & Persistent Mental Illness

Provided Provided Case Management, Activity Therapy, and Skills Training, Modeled Skills Training and Organized Activity Therapy For Adults with Severe and Persistent Mental Illness Living Semi-Independently in Residential Treatment Facilities and Supportive Housing Communities

Wrote Data Assessment Plan (DAP) Service Notes

Submitted DAP Progress Documentation to Medicaid for Billing, Receiving Regular Supervision and Review

ROLE:

Valley VNA Senior Services

ORG:

Valley VNA Senior Services

DATES:

START:

07/2007

END:

05/2014

START:

09/2017

END:

02/2018

LOC:

Neenah,WI

Responsibilities

Aided elderly and disabled clients In Their Home

Offered support navigating dementia and end-of-life care by encouraging activities of daily living, prompting prescribed medications and hygiene routines

REFERENCES

September 2026

SOCIAL WORK | PUBLIC POLICY | SERIOUS GAMES

Neenah,
Wisconsin

NAME:

Abby Peterson, BSW, MPPA*

EMAIL ME:

[email protected]

VISIT ME:

https://abbyp.me

TEXT ME:

804-477-5446

EDUCATION

DEGREE:

*Master of Public Policy and Administration

Colorado State University

PRESENT

DEGREE:

Bachelor of Social Work

University of Wisconsin – Oshkosh

2014

INTERNSHIPS

ROLE:

Christine Ann Domestic Abuse Services

ORG:

Christine Ann Domestic Abuse Services

DATES:

START:

09/2013

END:

05/2014

END:

LOC:

Oshkosh,WI

Responsibilities

Organized Activities for Engagement

Established a weekly creative self-care group for shelter residents on the weekend, Collaborated with Shelter Advocates to Conduct Support Groups and Parent/Child Activity Groups

Supported Emergency Shelter Residents and Hotline Callers

Offered Emotional and Administrative Support to Survivors of Intimate Partner Violence living in, calling to, or utilizing Advocacy Services

ROLE:

Creative Mob Studios

ORG:

Creative Mob Studios

DATES:

START:

2025

END:

2025

END:

LOC:

Virtual

Responsibilities

Hosted Workshop Exploring Serious Games

Led Game Studio Leadership Workshop and Game Using a Virtual Table-Top Environment to Describe Characteristics, Purposes, and Design Strategies For Developing Games With Purpose

Created Peer Support Program and Employee Resources

Compiled Crisis Protocols and Intervention Training for Leadership, Developing a Peer Support Program and Resource Library

RESEARCH

ROLE:

Fox Cities Housing Coalition

ORG:

Fox Cities Housing Coalition

DATES:

START:

2013

END:

2014

END:

LOC:

Oshkosh,WI

Responsibilities

Interpret and Communicate Results to Coalition

Analyzed and Compiled Results to Deliver Summary Insights Presentation and Written Final Report to Coalition

Full IRB Application & Approval

Completed Full IRB Approval to Recruit Human Social Research Participants

Mixed-Methods Research Design

Qualitative Interviews with Service Utilizers & Quantitative Surveys with Service Providers Commissioned by the Fox Cities Housing Coalition to Identify Gaps and Barriers

ACTIVITIES

ORG:

YouthGo:

ROLE:

Volunteer

ORG:

BSWPD:

ROLE:

Conference Speaker

ORG:

NASW-WI:

ROLE:

Lobby Day

ORG:

RentWell:

ROLE:

Certified Instructor

ORG:

MANDT:

ROLE:

Violence Intervention

ORG:

ASIST:

ROLE:

Suicide Intervention

REFERENCES

September 2026

SOCIAL WORK | PUBLIC POLICY | SERIOUS GAMES

Neenah,
Wisconsin

NAME:

Abby Peterson, BSW, MPPA*

EMAIL ME:

[email protected]

VISIT ME:

https://abbyp.me

TEXT ME:

804-477-5446

REFERENCES

USERNAME:

Dr. James “Pigeon” Fielder

ORG:

2432

RELATION:

Academic Advisor

PHONE:

EMAIL:

[email protected]

PHONE:

3033857472

USERNAME:

Dr. James R. Brown, MSW, LCSW

ORG:

RELATION:

Academic Advisor, Lead Researcher

PHONE:

EMAIL:

[email protected]

PHONE:

3175572073

USERNAME:

Denelle Cordia

ORG:

Hyland Behavioral Health

RELATION:

Supervisor

PHONE:

EMAIL:

PHONE:

6189726124

FEEDBACK

USERNAME:

Andrew

SOURCE:

StartPlaying.Games

QUOTE:

Abbs is creative, thoughtful, inclusive and obsessed in the best of ways. I’m a full time game designer and facilitator of serious games and I’m learning a lot from how Abbs facilitates PbP already.

USERNAME:

RJ

SOURCE:

StartPlaying.Games

QUOTE:

10/10, very accommodating and creative! She’s well worth the time and the energy, I love how much she listens and tailors the experience to your interests!

USERNAME:

Retro Monkey

SOURCE:

StartPlaying.Games

QUOTE:

Had a great time playing with Abbs, session was full of laugh, and Abbs handle the madness of a group with a smile and laugh, definitely recommend for other players